Revenue Cycle Payment Poster

Description

Payment posting duties include, but are not limited to:
Opening mail, preparing deposits, posting cash, credit card and electronic payments in appropriate software; i.e EPIC, Lawson, Point Click Care, downloading and/or scanning insurance explanation of benefits, maintain allocations in Beanware software, reviewing denied insurance payments and assigning to proper person to work.

Other duties as assigned include, but are not limited to:
Managing Patient accounts following guidelines for disposition of unpaid services; i.e. establishing payment arrangements with patients, intervening with third party payers, assigning past due accounts to collection agency or discharging to charity care/uncollectable. Answer incoming calls from patients, third party payers, and attorneys requesting information on their account.

Minimum of high school education, however, some trade course classes in accounting, business and communications would be very helpful in this position. Previous experience in medical billing preferred. Computer skills essential.

None required.

Work is performed in an office environment. Work hours vary according to the workload and supervisory scheduling. Rubella titer will be drawn initially as well as TB skin testing upon hire and immunization required if no past exposure or indication of immunization. Required to wear name tag provided by Winner Regional Health and to dress in a professional manner.

Ability to read, write, speak and understand the English language. Excellent oral and written communication skills, work with customers and co-workers in a professional manner. Tact and courtesy when dealing with all customers. Able to work with limited supervision. Computer and bookkeeping experience along with office machine/equipment knowledge. Must be able to pay attention to detail. Must be able to concentrate and work on tasks amidst distractions.

Must exert self-control in difficult situations. Consistently projects a positive image of the facility.

Direct Supervisor:
Business Office Manager

• Records payments and adjustments made by patients and insurance companies.
• Researches amounts denied by insurance companies or bring it to the attention of the appropriate person working on the claim.
• Makes sure the deposit balances before it goes to the bank.
• Posts cash, credit card, and electronic payments in a timely manner.
• Maintain allocations for postings in Beanware software.
• Scans or downloads EOB’s from insurance companies so they can be easily retrieved by other office employees.
• Answers billing questions from patients by phone or in person.

• Uses resources available (i.e. Internet, Newslines, web conferences) to learn about new or updated accounts receivable procedures.
• Participates in department meetings within the business office and attends other informative meetings as instructed by the office manager.
• Retains information for daily and future use.

• Demonstrates critical thinking skills to manage day to day basic operations or has the ability to seek assistance when needed.
• Works steadily, efficiently, and shows consistent attention to the details of the work.
• Shares appropriate information and knowledge with coworkers.

• Uses software system for daily operations.
• Attempts to learn new ways to utilize our computer software (i.e. different reports).
• Reduces paper printouts to prepare for paper-light billing.

Compliance

• Must comply with the Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the position.
• The employee has a duty to report any suspected violations of the law or the standards of conduct to the Compliance Officer or the Chief Executive Officer.

Sit 2-3 Hours at a time; up to 8-10 Hours during the day

Stand 1 Hours at a time; up to 0-2 Hours during the day

Walk .5 Hours at a time; up to 1 Hours during the day