State Radio Network Analyst or Administrator

Agency:
Bureau of Information and Technology

Location:

Statewide within the state of South Dakota

Pay Grade: IT3 - IT5

This is a Full-Time 40 Hours Weekly position with the Bureau of Information and Technology - State Radio Engineering Division. For more information on the Bureau of Information and Technology, please visit https://(Use the "Apply for this Job" box below). .

State Radio Communications supports a statewide Motorola P25 Public Safety Radio System used by over 20,000 state, local, tribal and federal first responders and critical infrastructure support personnel. The team supports 60+ tower sites and two dispatch centers. State Radio Communications maintains the infrastructure and radios at the state level. The analyst and administrator will be involved in configuration, installation, testing, and monitoring RF and IP network communications equipment, as well as maintaining the physical tower site infrastructure and network.

The Bureau of Information and Technology is looking to fill a network role. With us, you can have a rewarding career on every level. In addition to challenging work, you'll have the opportunity to provide meaningful services to the people of South Dakota.

Employment with state government comes with many great benefits, including:

• a fully funded state pension plan that is rated as one of the best in the nation;
• a generous, health insurance plan;
• three weeks of paid vacation plus 14 days of paid sick leave accruals per year to help ensure work-life balance.

Network level assignment, payrate, and classification will depend on the experience and qualifications of the applicant.

If hired in at the Network Analyst level primary duties will include:

• radio configuration and security;
• building, testing, and repairing radio system network components within parameters or a predetermined process;
• gathering data to monitor, document, analyze, and interpret network performance and systems;
• installing and testing network equipment and systems, including routine maintenance activities, capacity analysis, and root‑cause analysis on incidents and outages;
• generating and completing service tickets for vendor support;
• assisting users/vendors with P25 radio system‑related inquiries;
• configuring, installing, optimizing, and testing mobile and portable radios;
• maintaining inventory and asset management;
• performing general RF tower site maintenance, troubleshooting, and inspection duties including but not limited to: general electrical, mechanical, and HVAC systems, trunked radio system equipment and antennas with associated testing meter equipment, security camera equipment, and drone inspection;
• installing and repairing radio, lights, and siren equipment in vehicles including power, coaxial cable, antenna equipment, brackets, and accessories with no damage to any vehicle equipment.

If hired in at the Network Administrator level, duties in this classification will be similar; however, project complexity and oversight may change. Additional duties may include but are not limited to:

• assisting with establishment and enforcement of state radio system best practices, policies, and standards;
• assisting with root‑cause analysis on issues and outages;
• identifying technical network requirements to support stakeholder needs;
• interacting with network vendors for technical support within existing vendor agreements;
• investigating new products and technologies relevant to assigned network under the direction and guidance of network engineers;
• monitoring radio network and key performance indicators (KPI);
• troubleshooting hardware and software problems by analyzing a chain of events and following established procedures and standards;

This position is vital to the high availability of a mission‑critical public safety radio system. The successful candidate must have the ability to prioritize work schedule and work independently in a variety of environments; possess computer skills including operational understanding of Microsoft Windows applications suite and also have the ability to obtain knowledge and understanding of advanced radio and network communications theory, configuration, operations, testing, and monitoring local or remote site…