Marketing & Digital Channel Manager

About the role

The Marketing and Communications team plays a key role in the delivery of the organisation’s strategy, ensuring our branding, marketing and communications raise the charity’s profile amongst key target audiences and ensuring marketing and communications activity proactively protects the charity’s reputation.

The Marketing and Digital Channel Manager will support the implementation of the Marketing and Communications Strategy through the delivery of Brand and Digital Marketing plans. This will include responsibility for managing digital marketing channels (including websites, email and digital advertising), brand management and development, campaign planning and Graphic Design management.

The Charity has hybrid working in place, and the post-holder will be required to work on‑site a minimum of 2 days per week.

You’ll be an approachable, curious and empathetic Digital marketing professional who combines creative thinking with strong digital expertise and a calm, solutions-focused approach. With experience of team and stakeholder collaboration and leading teams to deliver successful cross‑channel digital campaigns, you’ll be confident managing websites, CRM systems, email marketing, SEO and digital advertising, using insight and analytics to improve engagement and performance, with a commercial focus and an eye to improve supporter experience.

You’ll bring strong brand and project management skills, an eye for detail and the ability to build positive relationships with colleagues, stakeholders and external suppliers. Most importantly, you’ll share Tŷ Hafan’s values of compassion, excellent service, working together and taking ownership, and be motivated by the opportunity to develop our brand, strengthen our digital presence and help make a meaningful difference for children and families across Wales.

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance - death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre‑employment medical clearance.

TŷHafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Please note:

we may close the vacancy earlier should sufficient applications be received.

Agencies need not apply.

Closing date: 12th July 2026