QA Product and Process Technician

QA Product & Process Technician (2nd Shift)

Location: Stanley, North Carolina
Schedule:
Monday – Friday, 3:00 PM – 11:00 PM
Department: Quality Assurance
Reports To: QA Engineer

We are seeking a detail-oriented and proactive QA Product & Process Technician to support our quality assurance and manufacturing operations. In this role, you will play a key part in ensuring product quality, driving continuous improvement initiatives, analyzing production processes, and partnering with cross-functional teams to maintain the highest standards of performance and customer satisfaction.

This is an excellent opportunity for a quality-focused professional who enjoys problem-solving, data analysis, process improvement, and hands-on involvement in a manufacturing environment.

• Inspect and test products throughout various stages of the manufacturing process.
• Perform product, process, and component failure analysis to identify root causes and corrective actions.
• Support production by troubleshooting quality-related issues and driving continuous improvement initiatives.
• Analyze statistical data and generate quality performance reports, including Cpk, LTA, and BDK reports.
• Process internal, supplier, and customer quality concerns, including investigation, corrective action, and follow-up.
• Manage non-conforming materials through established quality processes.
• Coordinate production trials for new products, components, and manufacturing process improvements.
• Recommend improvements to manufacturing specifications, product drawings, testing methods, and acceptance standards.
• Initiate and support Change Request Processes (CRP) related to product quality, tooling, gauges, scrap reduction, and process improvements.
• Conduct work center audits and employee qualification assessments.
• Train supervisors, team leaders, and production associates on quality systems and product quality standards.
• Collaborate with Production, Engineering, Materials, Warehouse, Customer Service, and Supplier Quality teams to ensure consistent product quality.
• Maintain accurate documentation and complete administrative activities associated with quality systems.

• High School Diploma or GED.
• Minimum of 3 years of quality assurance or related experience in a manufacturing or industrial environment.
• Strong understanding of quality control principles and manufacturing processes.
• Ability to read and interpret blueprints, technical drawings, and specifications.
• Experience using precision measuring equipment such as calipers and micrometers.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

• ASQ Certified Quality Technician (CQT) certification.
• Completion of a Department of Labor-approved apprenticeship program with an emphasis in Industrial or Mechanical Engineering, or equivalent combination of training and experience.
• Experience with Statistical Process Control (SPC) and quality improvement methodologies.
• Familiarity with SAP and quality management software systems.

Successful candidates will demonstrate:

• Knowledge of ISO 9000 quality standards and manufacturing best practices.
• Understanding of statistical analysis and quality measurement techniques.
• Experience with corrective and preventive action processes.
• Strong attention to detail and commitment to quality excellence.
• Ability to analyze data and present findings clearly to various audiences.
• Effective time management and prioritization skills.
• Ability to communicate complex technical information effectively across departments.

• Collaborative team environment
• Opportunity to contribute to continuous improvement initiatives
• Professional growth and development opportunities
• Meaningful impact on product quality and customer satisfaction

Schedule: This is a 2nd Shift position working Monday through Friday from 3:00 PM to 11:00 PM.

Blum USA believes in offering their employees an excellent benefits package that includes:

• Possible bonus opportunities
• Health (Medical and Dental)
• 401(k) with employer matching
• F…