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Help Desk Support

Job in Hurricane, Washington County, Utah, 84737, USA
Listing for: Litehouse Foods
Full Time position
Listed on 2026-02-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Position: Help Desk Support I
Litehouse Foods -  - Posted 05-Feb-2026 (PST)
Hurricane, UT239 Old Hwy 91 - Responsibilities:
Provide technical support:
Delivery timely end user support through ticketing systems. phone, email chat, remote tools and in-person;
Troubleshoot & Resolve:
Diagnose and resolve hardware, software and system configuration issues across all devices;
Support Manufacturing Operations:
Provide on-site and remote technical support for manufacturing environments to ensure production uptime;
Manage Tickets & SLAs:
Monitor service desk tickets, perform initial triage, escalate as needed, and meet established service level agreements;
Support employee onboarding:
Set up computers and mobile devices, grant system access and provide basic technology training for new employees
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