Assistant Store Manager

The Assistant Store Manager is responsible for assisting and backing up management of all aspects of the store, including overseeing sales, staff, and inventory.

• Supervise, train, and assist employees, including Graphic Designers and Retail Store Clerks, in customer service, proper equipment use, store maintenance, and product promotions.
• Develop and maintain a schedule for employees and promotions centred on holiday sales and other cycles.
• Oversee the day-to-day operations of the store.
• Ensure staff follow health and safety guidelines.
• Assist customers and successfully resolve customer complaints.
• Seek ways to promote the store, the product line and service within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Implement cross-training of employees to maintain productivity at all times.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel are on hand to provide outstanding customer service.

• Outstanding Interpersonal communication, organizational, and leadership skills.
• Strong sales and customer service abilities.

• 2+ years retail sales experience, either as a Manager, Assistant Manager.
• Self-motivated leadership.
• Supervisory experience.

We will consider all applications.

Accommodation for applicants with disabilities is available upon request.