Clinical Assistant

Clinical Assistant

The Clinical Assistant supports the clinical team at their designated center and is responsible for greeting clients as they enter the building, assisting them with any needs or questions that they may have and notifying the clinical members when their clients arrive.

Job Duties /

Essential Functions:

• Responsible for weekly reminder calls for both individual and group clients.
• Ensure weekly appointment reminders are sent out properly.
• Send letters to clients as needed.
• Answer and document client phone calls in a timely manner.
• Enter in-closed files in the Apricot 360 database program.
• Occasionally support clients in the waiting area.
• Route all subpoenas to their designated center.
• Assemble monthly graduation baskets and print graduation certificates.
• Enter in closed files in the Access program.
• Responsible for entering weekly group attendance.
• Supervise volunteers on an as needed basis.
• Be responsible for subpoenas at their designated center.
• Other job duties as requested by immediate supervisor or Chief Executive Officer.

Knowledge/Skills/Abilities:

• High School or GED
• Bilingual:
  English/Spanish abilities a plus
• Two years of relative work experience
• Must have a working knowledge of Microsoft Word, Excel, some knowledge of PowerPoint, and be familiar with virtual platforms
• Strong communication skills; be a team player
• Strong organizational skills; self-starter
• Must have valid driver's license and proof of liability insurance if driving for agency purposes
• Must successfully complete annual criminal and civil background checks
• Able to maintain confidentiality and present in a positive, professional manner at all times
• Regular and reliable attendance.
• Personal qualities of integrity, credibility, and dedication to the mission of Alliance For Children.

Physical Requirements:

• Able to sit, walk, stand, bend, squat, kneel and twist on an intermittent and sometimes continuous basis
• Able to grasp, push, pull objects such as files, file cabinet drawers and reach overhead
• Able to operate a telephone and computer
• Able to lift up to 20 lbs.
• Moderate independent travel by private auto required

Alliance For Children provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.