DPS - RSD - Program Investigator

Overview

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In

GENERAL DESCRIPTION: Performs moderately complex (journey-level) investigative work. Work involves conducting investigations/inspections necessary to determine the violations of statutes, rules regulations. Works under general supervision, with limited latitude for the use of initiative and independent judgment.

The following Military Occupational Specialty codes are generally applicable to this position.

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Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

• Education – High School Diploma/equivalent is required.
• Experience – Minimum of one (1) years’ experience in conducting investigations, inspections, audits, or office/administrative work related to statute, administrative code, or policy and procedure. Work experience and skills should include gathering information/intelligence and preparing detailed reports with facts/findings for review in legal hearings.
• Substitution
  
  Note:
  
  Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.
• Licensure and/or Certification – If driving is required, must possess a valid driver license from state of residence.
• Regulatory Knowledge – Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.
• Technology – Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint), CJIS, and be able to learn new software/systems.
• Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS’ core values:
  Integrity, Excellence, Accountability, and Teamwork.
• Organizational and Prioritization Skills – Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
• Presentation/Communication Skills
  – Must be able to construct and deliver clear, concise, and professional…