Call Center Representative; Path to Licensed Agent

Job Description

Are you looking for more than just a job? Have you dreamed about getting into the Insurance industry but have not figured out how to go about it?

At The Leverett Farmers Insurance Agency, we don’t just hire employees; we invest in future industry leaders. We are seeking a motivated, high‑energy Call Center Representative to join our team in Hurst. This is a unique entry‑level role designed for someone who wants to start a lucrative career in the insurance industry.

The standout benefit of this position is our Agent Development Program. You will receive direct, hands on training from a long‑time industry professional. We don’t just want you to make calls—we want to mentor you to become a fully licensed Insurance Agent. We provide the roadmap and the expertise to help you transition from a representative to a licensed professional. We will assist you and train you get your Property and Casualty General Lines License and your Life and Health License.

• Hourly Base Salary Based on Experience
• Flexible Schedule
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities

Your role includes:

• Engage with potential customers via outbound and inbound calls.
• We will provide you with all the leads and training to be successful.
• Identify customers who want quotes and preform live transfers to a skilled agent or schedule appointments for them.
• Maintain accurate records and follow up with leads in a timely manner.
• Actively participate in mentorship sessions to learn the "ins and outs" of the insurance world.
• Study and be instructed to become exam-ready to take the tests with the State.

• Competitive Pay: $16.00 - $20.00 per hour (based experience).plus bonus and contests!
• Professional Licensing Support:
  Direct training and guidance to help you obtain your insurance licenses.
• Career Growth: A clear path to becoming a Licensed Insurance Producer or Agency Owner through our Protege Program.
• Supportive Environment:
  Work within an established Farmers Insurance agency that values local community and professional integrity.

• Excellent communication and interpersonal skills.
• A "hunter" mentality with a drive to succeed and hit targets. (are you competitive?)
• A strong desire to learn and a long-term interest in a career in insurance.
• Bilingual (English/Spanish) is a plus but not required.

The Leverett Agency is a dynamic leader in the insurance industry, dedicated to providing exceptional coverage and unparalleled service. With a mission to empower clients through tailored insurance solutions, we foster a culture of innovation and collaboration. Our energetic team thrives on building lasting relationships, ensuring that every client feels valued and protected. Join us at The Leverett Agency, where we are committed to transforming the insurance experience and driving success for our employees and clients alike.