Coordinator, Student Care Services

Coordinator, Student Care Services

NE Student Support Services

Northeast Campus

APT
- Administrative

FT
- Regular

No

Monthly

Starting Pay - 70,400;
Commensurate with education and experience

Monday
- Friday 8:00am - 5:00pm;
Hours may varyoccasionally due to evening and weekend programming andevents.

This position is not eligible for remote work

This role is responsible for supporting student care coordination,non-clinical case management, prevention education, and CARE Team support. The Coordinator conducts student outreach, facilitatesresource referrals, maintains case records, and assists with programs and initiatives that promote student well-being,retention, and success.

• Conducts non-clinical case management for students referred through CARE, student conduct, academic, and grievance processes by assessing needs, coordinating resources, and providing follow-upsupport
• Initiates outreach and maintains communication with students experiencing academic, personal, or basic-needs challenges tosupport persistence, retention, and well-being
• Coordinates referrals to campus and community resources and monitors student engagement with recommended services and support programs
• Maintains assigned cases, preparing case updates, documenting interventions, maintaining accurate records in Maxient and other institutional systems, and assisting with follow-up actions.
• Consults and collaborates with faculty, staff, students, and community partners to facilitate coordinated support services and appropriate referral pathways for students of concern
• Assists with the planning, coordination, promotion, and delivery of prevention education programs, workshops, trainings, and awareness initiatives for students, faculty, and staff
• Collects, tracks, and compiles assessment data, participant feedback, and program outcomes to support departmental reporting,compliance, and continuous improvement efforts
• Supports departmental reporting, data collection, and assessment activities related to student success, wellness, prevention education, and CARE Team initiatives
• Assists with special projects, outreach initiatives, educationalcampaigns, and other departmental activities that advance the goalsof Student Conduct, CARE, Prevention Education, and Student Affairs

• Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

• Works under the supervision of the assigned campus leader

* Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

• Bachelor’s degree three (3) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education and work-related experience

• Mast…