Lead Instructional Designer

• Apply and continuously improve instructional design methodologies and standards.
• Support the development and standardization of learning frameworks and curriculum across the organization.
• Translate business challenges and performance needs into practical and scalable learning solutions.
• Partner with department leaders to validate demand, prioritize initiatives, and align learning solutions with organizational goals.
• Evaluate current learning framework, programs, and delivery approaches to identify gaps and opportunities for retooling, redeployment, or repurposing.
• Partner with stakeholders to optimize the use of learning technologies and platforms.
• Design and support certification, recertification, and competency-based learning pathways for field-based personnel, contractor networks, employees, clients and/or other external stakeholders.
• Design and build end-to-end learning experiences, including interactive e-learning, microlearning modules, videos, playbooks, and other digital platforms.
• Serve as the primary liaison for outsourced learning development projects, providing direction to third-party content developers and contributors and ensuring deliverables meet quality standards, business objectives, project timelines, and budget expectations.
• Design learning experiences that are culturally relevant, accessible to non-native English speakers, and effective across diverse global audiences.
• Develop content and learning approaches aligned to performance outcomes, competencies, and program expectations while helping participants navigate complex and occasionally conflicting client requirements.
• Establish consistent structure, standards, and formats across learning assets to support scalability, reuse, and alignment across divisions and programs.
• Partner with quality and operational leaders to incorporate audit findings, corrective actions, and performance trends into training content and remediation pathways.
• Evaluate the effectiveness of learning programs and courses through learner feedback, performance data, and business outcomes, and continuously enhance content and learning experiences to meet evolving needs.
• Maintain organized development and evaluation records, and prepare course effectiveness reports that capture learner satisfaction, key insights, and opportunities for continuous improvement.

• 3-6 years of instructional design, curriculum development, training development, or learning and development experience; advanced education, certifications, or equivalent experience may be considered in lieu of years of experience.
• Bachelor's degree in Instructional Design, Learning & Development, Education, Organizational Development, Communications, or a related field; or an equivalent combination of education and relevant experience.
• Experience independently designing, developing, and maintaining training content from concept through implementation.
• Strong grounding in adult learning theory and instructional design methodologies.
• Experience translating complex operational knowledge into practical, scalable learning solutions.
• Experience supporting field-based, contractor, or distributed work forces preferred.
• Ability to operate effectively in ambiguous, evolving environments with multiple variables and constraints.
• Proven ability to synthesize perspectives, requirements, and feedback from multiple stakeholders into practical solutions, build consensus, and drive alignment around a final product or learning approach.
• Strong facilitation, communication, relationship-building, and influencing skills, with the ability to work effectively across functions and without direct authority.
• Curiosity and aptitude for leveraging emerging technologies, including AI-enabled tools, to enhance learning design, development, and delivery.
• Proficiency with e-learning content development, multimedia creation, and digital learning technologies, including course authoring tools, video editing platforms, learning management systems (LMS), and content management systems (CMS).
• Strong proficiency in Microsoft 365 applications.

Demonstrates expertise in instructional design methodologies and adult learning theory to create effective, scalable learning solutions. Proficient in leveraging digital learning technologies and multimedia tools to enhance training content and delivery across diverse audiences.

• Instructional Design
• Curriculum Development
• E-Learning Content Development
• Learning Management Systems (LMS)
• Adult Learning Theory

• Training Development
• Learning Framework Standardization
• Performance Needs Analysis
• Content Development
• Evaluation of Learning Programs

• Facilitation Skills
• Communication Skills
• Relationship-Building
• Influencing Skills
• Consensus Building

• Learning & Development
• Competency-Based Learning
• Field-Based Training
• Stakeholder Engagement
• Continuous Improvement

• Course Authoring Tools
• Video Editing Platforms
• Content Management…