Quality Assurance Manager

Hutchinson, United States | Posted on 12/18/2025

The Quality Assurance (QA) Manager is responsible for overseeing the implementation and maintenance of quality management systems (QMS) within the ISO 17025 accredited cannabis testing laboratory. The Quality Assurance Manager plays a critical role in ensuring the integrity, reliability, and compliance of testing processes and results.

• Quality Management Systems:
  Develop, implement, and maintain comprehensive quality management systems (QMS) in accordance with ISO 17025 standards, Good Laboratory Practices (GLP), and regulatory requirements.
• Documentation Control:
  Establish and manage document control procedures for the creation, review, approval, distribution, and archiving of standard operating procedures (SOPs), protocols, forms, and other quality documents.
• Training and
  
  Education:
  
  Coordinate training programs and initiatives to ensure that laboratory personnel are adequately trained and competent in performing their duties in compliance with QMS requirements.
• Internal Audits:
  Conduct regular internal audits to assess the effectiveness of QMS implementation, identify areas for improvement, and address non-conformities through corrective and preventive actions (CAPAs).
• External Audits:
  Serve as the primary point of contact for external audits and inspections by regulatory agencies, accreditation bodies, and clients, facilitating the audit process and addressing findings and recommendations.
• Quality Control:
  Oversee quality control activities, including proficiency testing, method validation, equipment calibration, and proficiency testing, to ensure the accuracy, reliability, and consistency of testing results.
• Data Integrity:
  Implement and enforce policies and procedures to ensure the integrity, confidentiality, and security of laboratory data, including electronic records and data management systems.
• Continuous Improvement:
  Drive continuous improvement initiatives to enhance laboratory processes, systems, and performance, leveraging data-driven analysis and best practices.

• Bachelor's degree in a relevant scientific field (e.g., chemistry, biochemistry, biology), advanced degree preferred.
• 5+ years of experience in quality assurance or quality control roles, preferably in a regulated laboratory environment (cannabis or pharmaceuticals).
• Strong knowledge of ISO 17025 standards, GLP, and regulatory requirements for laboratory operations.
• Experience in developing, implementing, and maintaining quality management systems (QMS), including document control, training, auditing, and corrective action processes.
• Excellent communication, interpersonal, and leadership skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.
• Detail-oriented mindset with a focus on accuracy, precision, and compliance in all aspects of quality assurance and quality control activities.
• Proficiency in quality management software, document control systems, and Microsoft Office Suite.