Retail Sales Associate

Overview

Ever stepped into a retail store and had a phenomenal customer service experience? Cox Communications is looking for a Retail Sales Associate who creates those experiences, connects easily with others, and can drive sales while making customers feel special. If you love to learn, you can apply newfound knowledge to create mind-blowing customer satisfaction and connect customers with Cox's technology, products, and services.

This role requires you to follow the retail routine of working some evenings, weekends, and holidays. You will report to your Store Manager, taking guidance from the Assistant Store Manager and other team Specialists.

• Explain and demonstrate product capabilities and offer suggestions based on customers' wants and needs
• Meet or exceed targets regarding customer experience, sales and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area

Really good question, and we have some good answers that we hope you like.

• As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $42,780. This reflects the full-time base rate of at least $15.00/hour and a target commission of $965.00 per month, with potential to earn up to $48,496.00 annually as a high performer. There is a ramp period up to 2 months to adjust to commission earnings and an annual performance bonus of up to $1,000.
• Competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, medical benefits, etc.). Includes free Internet and Cox-discounted services, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance, and more.
• Your work environment values people and recognizes contributions. You’ll collaborate with colleagues who understand you, with a culture that celebrates successes.
• Growth opportunities to learn and train, with potential to explore opportunities across the Cox family of businesses, including sectors like cleantech, health care, and mobility.

Qualifications:

Minimum:

• HS diploma, GED, or relevant work experience; some college in sales, business, or management is a plus
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to sell products with a consultative, solutions-based approach
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Mobility within the store to greet customers and demonstrate products and services
• Computer literacy with aptitude for learning communication products and services
• Willingness to work a flexible schedule including weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:

• One year of experience in related field (sales, retail sales, service industry)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Come join the Cox family of businesses and make your mark today!

USD 15.29 - 22.88 per hour

• Hourly pay range is $15.29 - $22.88/hour. The rate may vary based on location and experience. This role is eligible for an annual incentive/commission target of $15,348.00.
• Benefits include at least sixteen hours of paid time off per month and seven paid holidays per year, plus additional PTO for bereavement, voting, jury duty, volunteering, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in the future.