Parts Sales Representative

Bucklin Tractor & Implement Co. (“BTI”) is looking for a highly motivated Parts Sales Representative to join our team in our Pratt location. The Parts Sales Representatives’ primary responsibility is to provide exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.

BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.

Responsibilities:

Support customers by:

Properly identifying needed items using parts catalogs or microfiche

Attempting sales of additional needed or related parts or accessories

Locating and obtaining merchandise, if it is a “stocked” item Filling customer’s want for “out-of-stock” or “non-stocked” merchandise

Making certain that the technician or customer receives the proper part on time, as promised

Properly tracking lost sales

Charge out merchandise by:

Looking up current prices by part number

Completing required documents before disbursing parts

Entering all necessary information in inventory control systems records

Distribute special order parts by:

Recording and entering special orders

Following through to installation or delivery to customer

Maintain shelf stock by:

Returning all unsold merchandise to stock

Noting discrepancies between inventory records and shelf quantities

Receive warranty parts by:

Ensuring that defective merchandise is properly tagged with date and correct numbers

Placing material in warranty parts bin area as required

Keep counters clean and neat by:

Keeping counter tops and the areas behind/under counter clean, clear of parts and/or debris

Maintaining displays in counter area, as required

Performing housekeeping duties in counter areas as required

Handle inbound and outbound freight

Perform related or other tasks, as assigned

Experience, Education, Skills and Knowledge:

Basic data entry/keyboarding skills

Basic parts and machinery knowledge

Ability to use the John Deere Parts Catalog computer application

Ability to work in a team environment

Ability to lift items weighing up to 75 lbsHigh School Diploma or equivalent experience

Benefits:401(k) w/ company match

Health and Dental Insurance Life Insurance Paid Time Off Training and Development Opportunities Company Paid Holidays Employee Discounts Employee Assistance Program
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