Skilled Craftsman

Position Title: Skilled Craftsman

The Skilled Craftsman position at KC  is pivotal in overseeing remodeling projects with a focus on skilled tasks and team management. This role requires proficiency in one or more areas of remodeling (plumbing, electrical, drywall, or general carpentry) with a significant portion of the Skilled Craftsman’s time being dedicated to hands‑on tasks, ensuring projects meet high-quality standards. In addition to field work, Skilled Craftsmen are also responsible for working along side assigned Remodeling Specialists (RS) and Senior Remodeling Specialists (SRS) in their day‑to‑day tasks of specified trades.

Additionally, they contribute to the establishment of standards, improving practices, and managing project financials and timelines as KC  expands.

• Skilled Remodeling
  :
  Performs skilled remodeling tasks independently according to design specifications. Provide feedback to team members to ensure high performance standards are maintained.
• Client Communication
  :
  Communicates with homeowner regarding trade specific questions and updates PD/SPD accordingly.
• Team Communication: Communicates regularly with Designers, Project Coordinators, and Project Directors on job‑related needs such as billing, materials, and updates for homeowners. Facilitate walkthroughs and provide necessary updates to PD/SPD. Navigates though changes in scope of work and is the primary contact for their assigned PD/SPD when they have questions or concerns.
• Team Coordination: Schedule day‑to‑day tasks for Remodeling Specialists and Senior Remodeling Specialists in coordination with PD/SPD and other Skilled Craftsmen.
• Resource Management: Ensure they have necessary materials, guidance, and information for their tasks. Set standards for supply runs and manage stock of tools and materials in Vehicle and on job. Utilizing Buildertrend to look ahead to be forward thinking.
• Standards Adherence: Demonstrates an adept understanding of KC  policies, standards, and procedures, leading by example and reinforcing the "KC  Way" among team members. Address inconsistencies in scope of work and assist in pricing and executing change orders.
• Technology Utilization: Maintains information in Buildertrend and ensures team compliance with usage.
• Meeting Participation: Participate in regular and ad hoc meetings with PD, SPD, and peer Skilled Craftsman to coordinate project schedules and resolve issues.

• High School diploma.
• 1-3 years of experience in home remodeling and construction management.
• Proficiency in at least one of the following areas: plumbing, electrical, carpentry, or drywalling.
• Ability to work independently.
• Proficiency in utilizing Buildertrend for day‑to‑day operations including scheduling, change orders, and vendor communication (within first 3 months)
• Excellent interpersonal skills, with a sense of humor and engaging demeanor.
• Ability to motivate team members and provide clear direction.
• Prior experience in people management is highly preferred.
• Proficiency in navigating Outlook email and calendar.
• Adaptability and efficiency in a fast‑paced environment.
• Willingness to contribute to process improvements and see them through.
• Ability to make intelligent and quick decisions under pressure or when facing unexpected occurrences or delays.
• Strong critical thinking skills to solve problems considering time, scope, and budget of projects.
• Effective multitasking while analyzing and solving problems.
• Must maintain a valid driver's license at all times.

• Resource Management – Efficient resource management including time management, team management, mileage efficiency and supply runs, optimizing resource utilization at KC .
• Project Performance - Consistently performs quality work and completes assigned jobs on time, within scope, and in accordance with projected costs, minimizing setbacks and re‑works.
• Client Satisfaction – Receives consistently high scores on client satisfaction surveys.
• Communication – Effectively communicates with clients, management, and team members, solving problems constructive