Team Lead, Operations; Overnights

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at

USA – Hutto, 600 Schneider Blvd, Suite 300 – 400

Solutions

Team Lead, Operations (Overnights)

Full Time

The Team Lead has general responsibility for coordinating and overseeing all operational activities, which they are assigned to daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality and to comply with all corporate and site‑specific policies.

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
• Train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control.
• Assist in forklift operation and certification for new and existing associates.
• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Process all shipping/receiving/picking functions as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.
• Conduct yourself in a professional manner in appearance and communications.
• Communicate with customers telephonically, electronically, or in person.
• Prepare required activity reports accurately and efficiently for site management.
• Use appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked.
• Verify products and/or orders meet quality standards, including reporting any damages or discrepancies; stack, package, shrink wrap, and label product(s).
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participate in quality meetings.
• Comply with relevant ISO standards that impact this position, department and company.
• Execute all safety protocols and accomplish all job tasks in a manner that promotes safety.
• Maintain the cleanliness of the warehouse and assist in security of the warehouse.
• Participate in safety meetings.
• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in completing productivity sheets and accurate capture of production and payroll hours.
• Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
• Participate in establishing work schedules; ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.
• Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.
• Participate in department meetings.
• Initiate action to prevent the occurrence of any non‑conformities relating to product, process, and quality system; identify and record any problems; recommend solutions through designated channels.
• Ensure that non‑conformities are immediately brought to…