Switchboard Operator

Job in Hyannis, Barnstable County, Massachusetts, 02601, USA

Listing for: Talentify

Full Time position
Listed on 2026-10-03

Job specializations:

Administrative/Clerical
Customer Service/HelpDesk

Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR

Provides excellence in Customer Service through efficiently and accurately directing calls to appropriate individuals and departments using a positive and friendly tone.

Handles emergency calls in a timely and effective manner in a fast-paced environment.

Prioritizes, receives, analyzes and determines proper routing and handling of all calls related to emergencies, including but not limited to, for Police, Fire, Codes for Emergency Medical Personnel, and Alarms.

Appropriately manages multiple modes of communication, including but not limited to; e-mail, telephones, pagers, radios and overhead paging.

Revises on-call schedules for Clinical and Ancillary Departments.

Updates communications database.

Maintains STAT log, pager log and key log.

Issues and receives communication devices when requested.

Control lockset keys as required.

Performs other work-related tasks and activities as assigned or requested by manager.

Ability to read, write and communicate in English
High School diploma or GED
Acute hearing and demonstrable ability to speak English clearly
Twelve (12) months experience in a call center, switchboard or where answering phone calls is a primary duty (Secretary, Scheduler, Patient Account Representative, Information Desk Receptionist, Booking Clerk, Food Service Clerk or similar positions).
Basic PC skills with experience using Microsoft Office Suite (Word, Excel, Outlook, etc.)

To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction