Booking Clerk, Pain Management

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Purpose of Position :
Books, plans and coordinates activities related to the daily Pain Center Procedure Rooms schedule.

• 1. Coordinates procedure rooms booking schedule with Pain Center physicians into an organized strategically planned schedule. Schedule cases in relations to organized knowledge of pain management procedures and equipment requirements.
• 2. Performs secretarial and other related duties to assist administrative and medical staff.
• 3. Verifies insurance coverage at time appointment is scheduled and again at check in.
• 4. Obtains, tracks and enters prior authorizations, referrals and any other payor prior notification requirements.
• 5. Schedules procedures in accordance with payor policies, procedures and regulations. Follows up as needed on any outstanding prior notification requirements and reschedules appointments as necessary.
• 6. Obtains patient demographic and insurance information to set up file, and any accompanying correspondence. Registers patients and post Pain Management charges that include physician services, procedures and other center services.
• 7. Schedules patients for treatment and visits to the Pain Management Center including appointments for providers, schedules laboratory testing, diagnostic imaging, procedures, family psychological and physical therapy conferences and referrals.
• 8. Answers telephone, screens calls, takes messages and provides information according to established policy. Processes incoming and outgoing mail.
• 9. Follows established hospital/department/unit policies, procedures, quality assurance, safety, environmental and infection control.
• 10. Participates in collaborative practice meetings and PI projects.
• 11. Enters information into the EMR (Electronic Medical Record) System in an accurate and timely manner.
• 12. Accepts and process payments from patients, including but not limited to co pays, deductibles and balance due, etc. Provides receipts for payments received.
• 13. Performs other related duties as requested/directed.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital’s commitment to CARES: compassion, accountability, respect, excellence and service.

• Ability to read, write and communicate in English
• High School Diploma or GED required
• Successful completion of Medical Terminology course with a Grade C or better, or successfully pass medical terminology challenge exam with 80% or better
• 1 year current patient registration experience
• 1 year secretarial experience in a medical environment
• Keyboarding at 30 wpm
• Knowledge of third party billing
• Previous scheduling experience preferred

Schedule Details : 32 Hours Per Week, Monday-Friday, 8-Hour

Shifts:

7:30a-3:30p, 8:30a-4:30p, or 9:30a-5:30p, No Weekends & Occasional Holidays

Cape Cod Hospital

Massachusetts-Hyannis

Department : CCH-Pain Management

Annual/Hourly :
Hourly

Hiring Pay Range : $ 22.27 - $ 36.59