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Housekeeping - Supervisor
Job in
Hyannis, Barnstable County, Massachusetts, 02601, USA
Listed on 2026-09-13
Listing for:
Camelback Resort
Full Time
position Listed on 2026-09-13
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Housekeeping
Job Description & How to Apply Below
- Comply at all times with Brand standards and OSHA regulations.
- Manage the daily operations of opening and closing of the Housekeeping and Laundry departments.
- Conduct regular inspections of the hotel guestrooms on daily basis to ensure adherence to cleanliness, maintenance standards and productivity levels are being met and maintained.
- Prepare and monitor VIP rooms, special guests , and requests.
- Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction.
- Monitors vacant rooms, check out rooms, and stayovers and communicates pertinent information with the front office.
- Maintain a complete and accurate set of logs and room status.
- Responsible for assigning or reassigning room lists to room attendants.
- Support and supervise the assignments of houseperson and laundry attendants.
- Issues proper keys to authorized personnel.
- Training on cleanliness standards.
- Lead daily stand up and pre-shift meetings.
- Promote the rules and regulations of the hotel intended for the safety and welfare of guests.
- Be aware of and respond to possible situations with guests regarding cleanliness of hotel public areas and guestrooms.
- Monitor quality and cleanliness Brand standards and meet the expectations of the guests on a daily basis.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Manages lobby areas, including overall maintenance, daily upkeep, and cleanliness.
- Provides services that are above and beyond for customer satisfaction and retention.
- Ensure associates have supplies, equipment, tools, and uniforms necessary to perform their jobs.
- Serves as a role model to demonstrate appropriate behaviors.
- Carries out supervisor responsibilities in accordance with hotel policies and standard operating procedures.
- Train and develop associates on 4 Keys service standards, technical skills, standard operation procedures, and safety standards.
- Ensure all associates are safety conscious and trained in safe work practices.
- Ensure associates exceed service and cleanliness standards.
- Fosters open channels of communication between all employees.
- Follow all additional duties as assigned by management.
- Comply at all times with Brand standards and OSHA regulations.
- Manage the daily operations of opening and closing of the Housekeeping and Laundry departments.
- Conduct regular inspections of the hotel guestrooms on daily basis to ensure adherence to cleanliness, maintenance standards and productivity levels are being met and maintained.
- Prepare and monitor VIP rooms, special guests , and requests.
- Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction.
- Monitors vacant rooms, check out rooms, and stayovers and communicates pertinent information with the front office.
- Maintain a complete and accurate set of logs and room status.
- Responsible for assigning or reassigning room lists to room attendants.
- Support and supervise the assignments of houseperson and laundry attendants.
- Issues proper keys to authorized personnel.
- Training on cleanliness standards.
- Lead daily stand up and pre-shift meetings.
- Promote the rules and regulations of the hotel intended for the safety and welfare of guests.
- Be aware of and respond to possible situations with guests regarding cleanliness of hotel public areas and guestrooms.
- Monitor quality and cleanliness Brand standards and meet the expectations of the guests on a daily basis.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Manages lobby areas, including overall maintenance, daily upkeep, and cleanliness.
- Provides services that are above and beyond for customer satisfaction and retention.
- Ensure associates have supplies, equipment, tools, and uniforms necessary to perform their jobs.
- Serves as a role model to demonstrate appropriate behaviors.
- Carries out supervisor responsibilities in accordance with hotel policies and standard operating procedures.
- Train and develop associates on 4 Keys service standards, technical skills, standard operation procedures, and safety standards.
- Ensure all associates are safety conscious and trained in safe work practices.
- Ensure associates exceed service and cleanliness standards.
- Fosters open channels of communication between all employees.
- Follow all additional duties as assigned by management.
- Understand the mission, vision, and goals of the hotel.
- Bi-lingual in Spanish and English to effectively…
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