Bilingual Front Desk Receptionist

About The Position

This is dually allocated entry level work involving a number of simple clerical processes which may include: alphabetizing, filing, tabulating, coding, sorting, telephone/reception duties, typing, processing routine records, and key entering and retrieving data. Work in this class can be learned readily by on-the-job training and is performed with in accordance established policies and procedures. Work assignments are usually routine and repetitive in nature and are performed under close supervision.

Work performance is evaluated in terms of quantity, quality and accuracy. Incumbents may be required to work a rotating shift.

This position is limited term grant funded (LTGF).

This position does offer benefits.

The Prince George’s County Department of Social Services (PGCDSS) is the primary human services provider in the county, operating as a local agency of the Maryland Department of Human Services. The Department provides opportunities for eligible residents to become independent, responsible, and stable members of the community through public benefit assistance programs. The Department also provides direct support for the safety, permanency, and well-being of children and vulnerable adults living in the county, investigating and addressing instances of suspected abuse or neglect.

The work of PGCDSS is done in an effort to build stronger communities, one family at a time.

• Makes data entries on a variety of records and related documents.
• Learns to code, key, enter, retrieve and update data in automated systems; may be required to perform routine typing assignments.
• Extracts, compiles and tabulates data from records to be used in generating routine periodic reports.
• Assists with the computation of charges for services and prepares expense distribution forms.
• Assists in maintaining files, correspondence, forms, receipts, and other material.
• Sorts and distributes computerized reports and other related material.
• Learns to process mail using automated electronic mail system.
• Maintains logs of incoming/outgoing mail, reports and related documents.
• Answers and records telephone inquiries including emergency calls and complaints and takes appropriate action.
• Greets and assists office visitors.
• Receives service requests and routes them to the appropriate official for response.
• Willingly and cooperatively performs tasks and duties which may not be specifically listed in the class specification or position description, but which are within the general occupational category and responsibility level typically associated with the employee's class of work.

• High school diploma or G.E.D. certificate.

• Ability communicate fluently in Spanish.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

September 6, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

925 Brightseat Rd, Hyattsville, MD 20785

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are…