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Help Desk Specialist - Windows/Mac Support & Automation
Job in
Hyattsville, Prince George's County, Maryland, 20780, USA
Listed on 2026-09-08
Listing for:
Roman Catholic Archdiocese of Washington
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
The Roman Catholic Archdiocese of Washington is seeking a Help Desk Specialist to be the first line of IT support for about 200 users across multiple sites. You will handle Tier 1 and 2 issues, manage devices, document processes, and contribute to automation and documentation efforts.
You should have 3–5 years of IT help desk experience, strong Windows/macOS knowledge, and experience with Jira/Service Now/Fresh service.
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