Retail Cosmetics Sales Associate - MAC, Mall At Prince Georges

Retail Cosmetics Sales Associate - MAC, Mall At Prince Georges - Full Time

Hyattsville, MD, United States

Be part of an amazing story. Macy’s is more than just a store. We’re a story with a long history of innovations, traditions, and memorable moments for customers and colleagues alike.

Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including health and wellness coverage, a 401(k) match, paid time off, and holidays. Continuous learning and leadership development, colleague resource groups, and volunteer opportunities are also available.

Job Overview

As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the beauty needs of our customers to drive sales. You are a product educator and beauty enthusiast who builds client relationships to meet sales goals. You will provide customer consultations, including applying make-up and products, and communicate with customers virtually and by phone.

Hours

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance based on wants, features, and choices
• Build relationships with customers by introducing them to beauty products and uncovering needs
• Show and teach the use of beauty products by applying them on the customer
• Keep proper display, organization, storage and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join pre-selling and sales-boosting events to increase sales and reach personal sales targets
• Stay current with training through Macy’s educational resources, including vendor trainings and virtual trainings as requested
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
• Use point of sale technology and applications to assist in selling and fulfilling customer orders
• Follow hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities

Product knowledge: Good understanding of the beauty products and ability to give expert guidance based on customer wants and features.

Communication: Comfortable communicating with customers virtually, by phone, and in person.

Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.

Technology: Use point of sale technology and applications to assist in selling and fulfilling orders.

Continuous learning: Self-driven to maintain beauty product knowledge and keep up with Macy’s training resources.

Makeup application: Demonstrate and apply makeup on customers.

Subject Matter Expertise: Proficiency in vendor lines and beauty trends as a knowledgeable resource.

Interpersonal

Skills:

Excellent interpersonal skills to work with colleagues across departments.

Collaboration: Partner with the total Beauty team to drive sales and deliver the customer experience.

• Possess a passion and a business-minded attitude to succeed in a performance-based setting
• Able to resolve customer problems constructively and forward-looking
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment
• Enthusiasm for the beauty industry and the skills to provide outstanding customer care
• Flexible and able to use sound judgment in ambiguous situations
• Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality
• At least 1 year of customer service or selling experience required
• Previous cosmetic or fragrance sales experience is a plus

• Prolonged periods of standing and walking (at least two consecutive hours)
• Frequent use of computers and handheld electronics
• Reaching, including above eye level; crouching, kneeling, stooping; color vision
• Ability to lift and move items up to 25 lbs

This is a great time to join Macy’s. We offer opportunities to be part of memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

• Job Identification
• Job Category Stores
• Posting Date 02/06/2026, 02:30 PM
• Locations 3500 E West Hwy, Hyattsville, MD, 20782, US