Job Description & How to Apply Below
Summary
Position Summary
Role:
Learning & Development Manager
Career Level:
Manager
Location:
Hyderabad
At Deloitte, we are known for setting a standard of excellence -- and for the people delivering it. The Learning & Development team delivers value through business-focused, efficient, and innovative learning, performance, and development solutions and by building the world's best leaders. Structured to achieve tight alignment with the businesses while advancing Deloitte's brand in the marketplace, this team consists of dedicated learning and development professionals and subject matter experts.
Work you'll do
The current opening is for a manager who works across US and USI teams to deliver learning and development solutions that focus on market differentiation, leading talent experiences, and process improvements. The scope of work for this position will cover
Partnering with learning and development team members to gather inputs and create strategic presentations for senior leaders regarding learning and development initiatives.
Continuously evaluating internal team processes with a lens towards efficiency, increased usage of AI tools, and consistency.
Delivering work products focused on building impact and relevance to business needs by gathering and enhancing efforts based on learner feedback and business recommended changes.
Collaborating with SMEs and US and USI stakeholders to develop, update, and deliver program content, ensuring that it is relevant and effective when appropriate.
Promoting a culture of collaboration and agility within a team environment, bringing out the best in each person.
Job Responsibilities:
Strategy & Vision:
Work with Learning Leads and key business stakeholders to outline a learning and development strategy for key processes (e.g., faculty management, vendor management, intake & prioritization, compliance, learning requirements) across US and USI teams.
Provide input into the annual plan and budget to execute relevant learning and talent development activities as needed.
Create executive level presentations to be used in senior leader discussions.
Program Management:
Work with a team to plan and coordinate development programs and solutions, partnering with the business, vendors and HR teams as appropriate.
Continuously identify opportunities for efficiency (e.g., implementation of AI tools, curation of processes) in all aspects of program management to help in scalability.
Ensure excellent practitioner experience through delivery and seek feedback regularly to determine ROI.
Partner with the Talent Services teams to use best-in-class core talent development processes for communications, classroom delivery, metrics, reporting, and solution support.
Manage and support curriculum maintenance and cataloging working across multiple teams.
Communications, Metrics, and Reporting:
Draft communications that can be used both with the internal team and those that are used with business stakeholders.
Ensure appropriate compliance needs such as CPE, Ethical Learning, etc. for the learning and development curriculum.
Use learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published and leveraged for decision making.
Demonstrate initiative in gathering feedback and data from practitioners, improving learning and development programs, and constantly moving learning to the next level.
Work in partnership with the Delivery and National Evaluations teams to use standard metrics and develop any unique measurement requirements for projects.
Produce metric scorecards for learning initiatives as appropriate.
Design
Provide input into the development and maintenance of learning and development roadmaps to build and deliver required capabilities.
Partner with SMEs and US/USI teams to ensure training materials (e.g., Specialists curriculum) are most up to date.
Continuously look for new ways to bring leading edge technologies and concepts to enhance the learning of practitioners.
Lead the design and delivery of uniquely offered learning programs in the business as needed.
Work on building learnings and development journeys for the…
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