Senior Client Servicing​/Project Management Head – Digital Marketing Agency

Position: Senior Client Servicing / Project Management Head – Digital Marketing Agency
About Tetramind Asia

Tetramind Asia is a dynamic creative and digital marketing agency that helps brands connect with people through compelling strategy, design, and digital solutions. Established in 2009, the agency has evolved from outdoor advertising consultancy to a full-service advertising and digital partner for clients at local, national, and global levels. With offerings spanning branding, digital marketing, strategy, web development, video production, and creative design, Tetramind Asia works across diverse industries and proudly serves startups, established companies, and Fortune-level brands.

Tetramind Asia’s philosophy centers on making brands more human through strategic storytelling, disruptive ideas, and innovation. Over more than a decade of growth, the agency has expanded its footprint with offices and projects across India and global markets.

Key Responsibilities

- Lead and oversee all client servicing functions for digital accounts.
- Serve as the primary client relationship owner, ensuring consistent brand satisfaction and strategic counsel.
- Manage internal teams including graphic designers, video editors, content professionals, and other creative staff to ensure high-quality deliverables.
- Translate client briefs into actionable project plans, timelines, and workflows.
- Drive execution from concept through delivery across platforms and formats (social, digital, video, design, etc.).
- Implement and refine project management frameworks to improve delivery efficiency and cross-team coordination.
- Work closely with leadership to expand services, identify upselling opportunities, and contribute to business growth strategy.
- Lead performance reviews and mentor team leads in creative and production teams.

Required

Skills & Qualifications

- 8–10+ years experience strictly in a digital marketing agency environment.
- Proven track record in client servicing, account leadership, and project management.
- Experience in managing creative teams of designers and video editors, with hands-on understanding of creative workflows.
- Strong communicator with excellent stakeholder management and presentation skills.
- Deep understanding of digital campaign strategies, creative operations, and production pipelines.

Preferred Attributes

- Leadership experience with the ability to coach and grow teams.
- Track record of delivering digital projects on time and within budget.
- Strategic thinker with strong problem-solving capability.
- Comfortable interfacing with senior client stakeholders and delivering compelling presentations.

Seniority & Candidate Profile

- This role requires a mature and seasoned professional capable of leading multidisciplinary teams and managing complex accounts.
- Candidates above 40 years of age with extensive industry experience and leadership capabilities are strongly preferred.