Associate Order Processor; Onsite

What We Do

Intake, image, sort and ship documents sent to First American from clients with proficient speed and accuracy to ensure deliverables are met on time. Research and troubleshoot documents approaching SLA to ensure timely deliverables. Provide email correspondence with client contacts to maintain and build the relationship (if necessary).

• Intake documents sent to First American through mail or email
• Sorting documents based on shipping location
• Ship documents out based on client requirements
• Ensure accuracy by correcting any found issues
• Runs/reviews internal and external reports
• Tracks computer orders – manual or system generated
• Other duties as assigned

• High School diploma or equivalent
• Proficient MS Office skills, specifically MS Excel
• Must be able to navigate a computerized data entry system or other relevant applications
• Good verbal and written skills
• Strong interpersonal skills
• Ability to work under pressure and remain flexible
• Basic math skills
• Ability to apply common sense, understanding and problem solving

$10.94 - $14.58 hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees – not just because it’s the right thing to do, but because it’s the key to our success. We are proud to foster an authentic and inclusive workplace for All. You are free and encouraged to bring your entire, unique self to work.

First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

First American is an equal opportunity employer in every sense of the term.