Front Desk Coordinator Monday through Friday 9a-5pm
Listed on 2026-08-20
-
Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep
Front Desk Coordinator Monday through Friday 9am-5pm Visiting Angels - Eastern Idaho
Location:
Idaho Falls, Idaho
We are seeking a kind, compassionate, and dependable Front Desk Coordinator to join our office team at Visiting Angels of Eastern Idaho
. As the first voice many people hear when they call Visiting Angels, you will play an important role in making sure our clients, families, caregivers, and community partners feel welcomed, heard, and cared for.
As a Front Desk Coordinator
, you will be responsible for answering incoming calls warmly and professionally, connecting callers with the appropriate team member, and communicating with clients, families, and caregivers. You will also be tasked with following up with prospective clients, calling caregiver applicants, and completing initial phone screenings. Additionally, you will document information accurately in our computer systems, assist with general front desk and administrative duties, and help maintain an organized and welcoming office.
- Answer incoming calls warmly and professionally
- Connect callers with the appropriate team member
- Communicate with clients, families, and caregivers
- Follow up with prospective clients
- Call caregiver applicants and complete initial phone screenings
- Document information accurately in our computer systems
- Assist with general front desk and administrative duties
- Help maintain an organized and welcoming office
- Kind, compassionate, and patient
- Friendly and confident on the phone
- A strong communicator and listener
- Comfortable with computers and learning new software
- Organized and able to multitask
- Dependable and detail-oriented
- Professional, positive, and genuinely enjoys helping people
Previous office, customer service, healthcare, or senior-care experience is a plus, but who you are matters just as much as your experience. We can teach our systems. We're looking for someone who naturally treats people with kindness and understands that sometimes the way you make someone feel is the most important part of the conversation.
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