Lead Consultant - Medicaid

Job Duties and Responsibilities:

The Lead Consultant provides strategic operational, policy, and program advisory support to public-sector clients. Consulting services may include:

• Policy & Regulatory Analysis
  - Evaluate and assess the operational, financial, and strategic impact of federal and state policy, regulatory, and legislative changes.
• Program Design & Reform
  - Support clients in the design, modernization, and implementation of complex public programs and reform initiatives.
• Financial & Performance Consulting
  - Conduct financial and operational reviews, including funding models, cost reporting, and program sustainability analyses.
• Program Operations & Transformation
  - Advise clients on improving program administration, service delivery, eligibility/enrollment processes, and customer experience.
• Quality & Outcomes Analysis
  - Assess and enhance program performance, quality outcomes, and accountability frameworks across delivery models.

Serve as a senior advisor to executive-level leaders within public-sector organizations on strategy, governance, oversight, and operational improvement.

Apply deep knowledge of public policy, regulatory frameworks, and government operations to guide client initiatives.

Advise clients on business process redesign, program readiness, risk management, and performance improvement.

Build long-term, trusted relationships with senior government leaders and stakeholders.

Deliver actionable, credible recommendations grounded in policy, operational, and financial expertise.

Lead consulting engagements from initial advisory discussions through scoping, execution, and delivery.

Develop workplans, governance structures, and objective deliverables aligned to client needs.

Provide senior oversight to ensure delivery quality, manage risk, and maintain high client satisfaction.

Identify, recruit, and oversee consulting team members to support engagements.

Partner with internal stakeholders to strengthen go-to-market strategies and expand advisory offerings.

Support business development efforts, including proposal development, win strategies, and executive presentations.

Collaborate closely with internal delivery teams supporting client operations and services.

Coordinate across consulting, delivery, business development, and executive leadership to present an integrated advisory presence.

Contribute to market-facing thought leadership that reinforces organizational credibility and expertise.

Lead executive-level conversations with state and local Medicaid agencies on program strategy, operational improvement, governance, and oversight.

Apply deep knowledge of federal Medicaid policies and regulations to support and guide client initiatives.

Advise clients on topics including business process redesign, program readiness, risk management, and performance improvement.

Build long-term, trusted relationships with Medicaid directors, deputy directors, program leaders, and other state and local staff.

Leverage deep expertise in Medicaid policy, federal regulations, and state operations to deliver actionable, credible recommendations.

Manage consulting engagements that result from advisory discussions, from initial scoping through delivery and client outcomes.

Develop consulting workplans, governance structures, and deliverables that are objective, independent, and aligned to client needs.

Provide senior oversight to ensure delivery quality, manage risk, and maintain strong client satisfaction.

Recruit team members to support Medicaid consulting opportunities.

Partner with internal stakeholders on joint Medicaid consulting and operational opportunities to strengthen go-to-market strategies.

Partner with Business Development, Sales, and Capture teams to shape win strategies, value propositions, and client messaging.

Participate in proposal reviews, oral presentations, and executive briefings.

Work closely with internal teams already delivering Medicaid enrollment,…