Member Specialist

Position: (USA) Member Specialist
Sam's Club - Up to $24.00/hour -  - Responsibilities:
Provide member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise.;
Maintain self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to policies.;
Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with safety practices.;
Assist with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities.;
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.