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Delinquency Resolution Specialist; Hybrid

Job in Idaho Falls, Bonneville County, Idaho, 83401, USA
Listing for: Mountain America Credit Union
Full Time position
Listed on 2026-06-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38000 - 55000 USD Yearly USD 38000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Delinquency Resolution Specialist (Hybrid)

Mountain America Credit Union is looking for a Resolution Specialist based in Idaho Falls to provide personalized service to members dealing with past-due loan balances. This role requires strong negotiation and communication skills to assist members with repayment options.

The ideal candidate will have at least one year of experience in collections or customer service and will be proficient in Microsoft Office. The position operates in a hybrid model with a focus on member satisfaction and compliance.

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