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Customer Success & Support Lead; Post-Sale & Warranty

Job in Idaho Falls, Bonneville County, Idaho, 83401, USA
Listing for: Pinned Electric
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success & Support Lead (Post-Sale & Warranty)

Pinned Electric is seeking a Customer Success & Support Manager to oversee post-sale customer support for retail customers and dealership partners. You will handle warranty claims, technical support, and dealer success initiatives, ensuring prompt, professional assistance.

This role offers the chance to shape the entire support department and build strong relationships with manufacturers. As a non-call-center, fast-paced environment, you will become an expert on our products, create support

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