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Marketing Services Support Supervisor — Retention Lead

Job in Idaho Falls, Bonneville County, Idaho, 83401, USA
Listing for: Melaleuca: The Wellness Company
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below

Melaleuca:
The Wellness Company is seeking a Services Customer Support Supervisor in Idaho Falls to oversee the support team handling existing Melaleuca Services customers. This role focuses on resolving inquiries about service, billing, and escalations while aiming to retain customers through our tiered support program.

The supervisor will guide Specialists, ensure first-call resolutions, and maintain strong customer relations.

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