Satisfaction Research Center Associate - Idaho Falls

Job Details

Level: Entry |

Location:

Activated Insights
- Idaho Office
- Idaho Falls,  | Position Type:
Part Time

We help home care providers improve care and employee experiences across North America. Every survey conversation you have helps improve the quality of care and employee experiences in communities across the country.

• Flexible scheduling
• No nights, weekends, or major holidays
• Consistent part-time hours (16–30 hours per week)
• Paid training
• Monthly bonuses and performance incentives
• Paid Time Off
• Supportive, team-focused culture

$11/hour + bonuses for team members working 25+ hours per week
$10/hour + bonuses for team members working 16–24 hours per week

• Golf simulator
• Ping pong table
• Complimentary drinks
• Snacks provided
• Modern workspace
• Team events and celebrations
• Leaders who genuinely care about employee success

• Conduct phone surveys with clients, family members, and caregivers
• Accurately document survey responses
• Help organizations improve care and employee experiences
• Create positive interactions with every participant

• Friendly, professional communication skills
• Comfortable speaking on the phone
• Reliable attendance
• Basic computer skills
• Positive attitude and willingness to learn

English fluency is required. Spanish-English and Russian-English bilingual candidates are strongly encouraged to apply and are highly valued.