Bilingual Energy Assistance Specialist

Make a Difference in Your Community - Join EICAP as a Bilingual Energy Assistance Specialist!

Do you speak both English and Spanish and want a temporary job where you can truly make a difference? Join Eastern Idaho Community Action Partnership (EICAP) as a Bilingual Energy Assistance Specialist in our Idaho Falls office. This is a great opportunity to use your language skills to support families who need help with their utility bills.

What You'll Do

• Support Clients:
  Greet visitors, answer phone calls, and assist clients with questions.
• Guide Applications:
  Help families complete applications and verify required documentation.
• Ensure Accuracy:
  Enter data correctly and review applications for completeness.
• Work as a Team:
  Collaborate with colleagues, clients, and partner organizations.
• Maintain Confidentiality:
  Handle sensitive client information with discretion.
• Stay Organized:
  Keep a consistent schedule set by the program coordinator.
• Community Outreach:
  Assist in outreach efforts to raise awareness of energy assistance programs

• High school diploma or GED required.
• Fluency in English and Spanish (spoken and written).
• Computer proficiency (Microsoft Windows applications).
• Customer service or public-facing experience preferred.
• Strong attention to detail and organizational skills.
• Familiarity with multi-line phone systems a plus.

• Pay: $15.25/hour + paid holidays and sick leave.
• Impact:
  Help families maintain access to essential utilities.
• Bilingual Advantage:
  Use your language skills to serve a diverse community.
• Professional Growth:
  Gain hands‑on experience in human services.
• Supportive Team:
  Work in a collaborative, mission‑driven environment.

EICAP is an Equal Opportunity Employer.

Salary: $15.25 per hour