Express Lube Advisor

Express Lube Advisor

Pay:
Base pay + Commission

Schedule:

Monday - Friday, 7:30am - 5:30pm; rotating Saturdays 8:00am - 4:00pm

• Deliver exceptional customer service by greeting customers professionally, answering incoming calls, and building positive customer relationships.
• Assess customer vehicle needs through consultations and vehicle walk-arounds, identifying concerns and recommending appropriate services.
• Prepare accurate repair orders, service recommendations, and cost estimates while communicating pricing and timelines.
• Obtain customer approval for recommended repairs, inspections, and additional services.
• Coordinate with technicians to ensure repair orders are properly dispatched and service work is completed accurately.
• Provide ongoing updates throughout the service process and ensure a smooth vehicle delivery, including payment processing and service review.

• Communication skills – communicates effectively with others.
• Time management – managing one's own time and time of others.
• Typing – ability to repair orders.
• Basic computer and cost calculation skills.
• Acceptable driving record and a valid driver's license in your state of residence.

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High school graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.