Director of Credit Solutions

Job Details

Job Location:

BHF HQ - Idaho Falls,  Position Type:
Full Time Salary Range: $ - $ Salary Job Category:
Accounting

Brad Hall Fuel is currently seeking a Director of Credit Solutions.

The Director of Credit Solutions will primarily be focused on:

• Develop, implement, and maintain credit policies and strategies.
• Develop and manage the credit application process and procedure.
• Review and approve customer credit applications and financial statements.
• Evaluate customer credit exposure considering market volatility, pricing trends, and volumes.
• Establish credit limits considering customers’ needs compared against the risk the Company is willing to bear.
• Recommend use of guarantees, letters of credit, prepayment, or insurance when appropriate.
• As needed, adjust credit limits, payment terms, and collateral requirements based on risk assessments.
• Act as a liaison with customers, sales personnel, executive management, third-party providers such as credit agencies and insurers.
• Develop and manage the process for holding or releasing customer shipments based on outstanding account balances and approved credit limits.
• Periodic review of existing customer credit worthiness and applicable maintenance of credit records and files.

• Develops, implements, and completes collection processes and procedures.
• Establish and execute escalation protocols for delinquent or over-limit accounts including legal review and recommendations.
• Review contract terms and conditions and elevate non-compliance.
• Negotiate payment plans and resolve credit-related disputes.
• Manage credit holds and releases in coordination with Sales and Legal.
• Work with approved outside counsel for each State on litigation for collection as approved by the CLOand EVP of Finance& Accounting.

• Bachelor’s degree in Business Management, Finance, Accounting, Economics, or a related field.
• seven or more years of relevant experience in credit, collections, finance, or a combination of education and experience.
• Excellent negotiation, judgment, and decision-making skills.
• Familiar with credit and collections related laws, with the ability to quickly learn new and evolving regulations.
• Exceptional verbal and written communication skills, with the ability to communicate professionally and effectively in every interaction.
• Strong computer skills and able to learn company systems and processes.
• Strong analytical and problem-solving skills.
• Adheres to the company’s values and ethical expectations.
• Ability to effectively multitask and prioritize competing responsibilities.
• Strong attention to detail and organizational skills, with a innovative, process-driven mindset and a strong desire to improve existing workflows and challenge status quo.
• Confident and professional when communicating directly with. customers regarding past-due accounts and breaches of contract, while maintaining a collaborative approach that reflets positively on the organization.
• Exceptional follow-up skills, particularly when managing payment plans, outstanding balances, and customer commitments.
• Able to work with tight timelines and to handle stressful situations.