Core Systems Engineer

Job Summary

The Core Systems Engineer works with a team of professionals responsible for the applications that directly support Mountain America’s Core Banking infrastructure. This includes assisting in day-to-day core banking systems operations, application support, automation development, monitoring, patch management, creating documentation, and incident response.

Mountain America Center - Hybrid: 9800 S Monroe St Sandy, UT 84070

• Support, administer, and maintain core banking applications supporting enterprise banking operations
• Design, develop, and support automation and scripting solutions using Power Shell, batch, Bash, SQL, or Python
• Support and manage OpCon workload automation (by Continuous)
• Support Corelation Key Stone environments;
  Jack Henry Symitar experience accepted as an equivalent
• Monitor application availability, performance, and batch processing using monitoring tools, logs, and alerts
• Troubleshoot and resolve application and system issues across Linux/UNIX environments
• Participate in incident response, escalation, documentation, and root cause analysis
• Perform application updates, upgrades, patching, and release testing
• Develop, test, and maintain disaster recovery and high availability plans
• Create and maintain technical documentation, operational procedures, and runbooks
• Follow established change management and operational processes
• Participate in an on-call rotation providing 24x7 system support
• Collaborate with internal teams and business partners to improve system reliability and usability

• 4+ years of IT experience with enterprise application support
• Experience with OpCon workload automation
• Experience with core banking applications (Corelation Key Stone or Jack Henry Symitar)
• Strong Power Shell scripting experience
• Experience supporting Linux/UNIX-based systems
• Experience with system monitoring, automation, and troubleshooting
• Familiarity with ITIL concepts, incident management, and change control

• Experience with Windows Server environments
• Experience using Azure Dev Ops, Service Now, or automated workflow platforms
• Experience in financial services, banking, or regulated environments
• Strong focus on automation, reliability, and operational excellence

• Bachelor’s degree in Computer Science, Information Systems, or related field OR Equivalent combination of education and professional experience

• Strong problem-solving and analytical skills
• Ability to work independently and collaboratively
• Strong documentation and communication skills
• Automation-driven mindset with attention to quality and reliability

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.