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IT Coordinator
Job in
Idaho Falls, Bonneville County, Idaho, 83401, USA
Listed on 2026-09-10
Listing for:
RWD Consulting, LLC
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Consultant
Job Description & How to Apply Below
US Citizenship Required
Non-US Citizenship will not be considered
Location:
Idaho Falls,
General IT Support: 4
- Provide personnel at all locations with IT support by understanding requirements and mobilizing/coordinating support from site personnel.
- Field general IT questions/issues as needed and provide direct IT support to personnel.
- Execute employee on-boarding and off-boarding IT-actions.
- Maintaining a knowledgebase of current hardware and software in NRLFO to support maintenance, enhancements, and refresh cycles.
- Facilitate item delivery, asset tracking, installation request, installation progress, product documentation, driver maintenance, and end-user feedback.
- Assist in the approval, installation, configuration and ongoing support of software.
- Assist/coordinate or develop solutions on issues related to the connectivity and configuration of non-enterprise.
- Provide or arrange specialized training for unique hardware or software.
- Monitors status of open NRLFO Remedy tickets and assist in tracking, prioritizing, and resolving open tickets with applicable personnel to ensure tickets are resolved within established service level agreements.
- Identify IT-related trends and problems that prevent NRLFO employees from accomplishing their work, recommend solutions, and take/coordinate actions to resolve.
- Bachelor's degree from an accredited college or university or minimum of four (4) years relevant experience
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