Head Start Operations Manager

Are you a strong leader who enjoys balancing people, processes, and compliance - and believes high-quality early childhood education changes lives? EICAP is seeking a Center Operations Manager to provide multi-site leadership across our Head Start and Early Head Start centers. This is a high-impact role supporting Center Managers, strengthening operational systems, ensuring regulatory compliance, and fostering a culture of accountability and collaboration.

If you thrive in leadership, enjoy building strong teams, and can balance compliance with compassion, we’d love to talk with you.

• Provide direct supervision, coaching, and performance management to Center Managers
• Ensure compliance with Head Start Performance Standards, state licensing, safety, and program governance requirements
• Oversee documentation, reporting practices, and regulatory compliance
• Support hiring, onboarding, pre-service training, and professional development
• Coordinate CPR training, staff development days, and parent orientations
• Lead monthly Center Manager collaboration meetings
• Evaluate center operations and implement process improvements
• Promote a positive, accountable workplace culture
• Monitor safety checks, active supervision practices, and playground safety
• Step in to support daily center operations when needed
• Assist with parent concerns, community engagement, and recruitment efforts
• You'll play a critical leadership role in maintaining program excellence, safety, and continuous improvement across multiple sites.

• Bachelor's degree preferred (relevant education and supervisory experience considered)
• Five or more years of supervisory experience preferred
• Experience in Head Start, Early Head Start, or a regulated early childhood/human services setting strongly preferred
• Knowledge of (or willingness to learn) Head Start Performance Standards and licensing requirements
• Strong leadership, coaching, and decision-making skills
• Ability to manage multiple sites and priorities in a fast-paced environment
• Professional, collaborative, solutions-focused approach
• Spanish-speaking ability is a plus
• Experience with CLASS or quality improvement systems is also valued

Starting wage: $28.50 to 29.50 per hour, DOE

We offer a competitive benefits package designed to support you and your family:

• 403(b) Retirement Plan with a generous 6% employer match
• Health Insurance with three plan options; employer pays the majority of the premium
• Employer-funded Health Reimbursement Arrangement (HRA)
• Dental and Vision Insurance (60% of employee and dependent premiums covered)
• Employer-paid Group Life Insurance
• Short-Term Disability (employer-paid)
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA and Dependent Care FSA)
• Optional employee-paid benefits including legal assistance, identity protection, pet benefits, and supplemental coverage
• Paid Time Off, including vacation, sick leave, and paid holidays
• Ongoing professional development and leadership training opportunities

Salary: $59,280 - $61,360 per year

EICAP is a community-focused nonprofit dedicated to strengthening families and helping children thrive. Our Head Start program supports children ages birth to five through comprehensive early childhood services that make a lasting impact.

If you’re ready to lead, support, and strengthen early childhood centers that serve families with dignity and respect, we encourage you to apply.

Background Check & Drug Screening Disclaimer: Must be able to pass an Intellicorp SSN Verification/Criminal History Search and Idaho Department of Health and Welfare Enhanced Background Check. We conduct pre-employment drug testing. Any job offer will be based on the results of background check and drug testing.

EICAP is an Equal Opportunity Employer.