Quality Management System Specialist

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Full Time Antigo, WI, US

2 days ago Requisition

Salary Range: $49,608.00 To $59,529.60 Annually

Job Title: Quality Management System (QMS) Specialist

Reports To: Quality Function Deployment Director

This role is responsible for creating, maintaining, and continuously improving Volm's Quality Management System (QMS) across manufacturing, warehouse, and distribution operations. This position serves as a subject matter expert for compliance assessments, document control, corrective and preventive actions, and process standardization. The Quality Management System (QMS) Specialist develops systems for product and process quality, including applicable Food and Drug Administration (FDA) regulations for food contact packaging.

The role collaborates closely with cross functional departments across multiple sites to improve process effectiveness, reduce risk, enhance customer satisfaction, and support regulatory and certification requirements.

• Excellent communication skills, both written and verbal, with the ability to communicate effectively in English to ensure safe and efficient job performance.
• Strong interpersonal, listening, negotiation, and customer service skills; able to work collaboratively with employees, customers, and vendors at all levels.
• Ability to understand and follow verbal instructions and perform effectively in a fast-paced, high-pressure environment.
• Ability to build standardized programs, procedures, and training materials across multiple facilities while influencing teams without direct supervisory authority.
• Proven ability to plan, organize, and manage multiple tasks, projects, and deadlines efficiently.
• Strong analytical, critical thinking, and decision-making skills; able to interpret and act on data accurately.
• Understanding of purchasing, manufacturing, logistics, and warehousing best practices and standards.
• Working knowledge of lean, continuous improvement, and quality methodologies.
• Commitment to safety, compliance, and customer satisfaction.
• Consistently demonstrates high levels of accountability, integrity, and professionalism in all tasks.

• Knowledge of quality systems, project management, and good manufacturing practices normally acquired by the completion of Bachelor’s degree in Business Management, Quality, Operations or a related field or equivalent work experience in food-contact packaging manufacturing, food safety, or quality systems.
• Minimum of 3 years of experience related to Quality Management Systems, International Organization for Standardization (ISO)9001:2015,Good Manufacturing Practices (GMPs),sanitation, traceability, complaint handling, corrective action, and documentation control.
• Hazard Analysis and Critical Control Points (HACCP)
  Certification and Food Defense training required;
  Global Food Safety Initiative (GFSI) related certifications preferred.
• Experience supporting or leading customer or regulatory audits and inspections, including preparation, response coordination, corrective action tracking, and verification of effectiveness.

• Ability to stand, walk, and move around for extended periods of time.
• Capability to lift and carry objects of various weights up to 50 pounds occasionally.
• Proficiency in using hands, fingers, and arms for tasks such as typing and writing.
• Sufficient visual acuity to read documents and recognize details at close and distant ranges.
• Ability to hear and understand verbal communication.
• Flexibility to bend, stoop, and reach low or high objects.
• Ability to perform physically demanding tasks, such as lifting, pushing, pulling, or carrying heavy objects.
• Adaptability to work in varying environmental conditions, such as temperature extremes, noise, dust, or fumes, depending on the nature of the job.
• Willingness to adhere to safety protocols and wear protective gear, including helmets, goggles, gloves, and safety shoes, as required by the job.

• A Commitment to Our Purpose (COMMITTED PEOPLE)…