Call Center Outbound Business Account Representative

Why consider this job opportunity

• Comprehensive benefits package including medical, dental, and vision plans starting on your first day
• Salary up to $5,250 for tuition reimbursement in the first year
• 401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for career advancement and recognition through awards programs
• Supportive and collaborative work environment
• Ability to make a positive impact on local businesses by providing essential services

• Follow up with current customers to ensure satisfaction and upsell services based on their needs
• Make outbound calls to potential business customers to present communication packages
• Provide exceptional customer service by accurately entering customer data into the Sales Force system
• Utilize expertise of the employer's products to assist customers with inquiries
• Problem-solve and find solutions to encourage customer commitment

• A proactive approach to customer engagement and problem-solving
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with strong sales closing abilities
• 3 to 6 months of related experience and/or training
• Associate's degree or higher preferred

• Experience in a similar telemarketing or sales role
• Strong interpersonal and communication skills
• Familiarity with Sales Force or similar CRM systems
• Ability to work independently while contributing to a team environment
• Understanding of telecommunications products and services

#Telecommunications #Sales Opportunity #Career Growth #Customer Service #Benefits Package