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Call Center Outbound Business Account Representative

Job in Idaho Falls, Bonneville County, Idaho, 83401, USA
Listing for: Cable ONE
Full Time position
Listed on 2026-02-19
Job specializations:
  • Sales
    Sales Development Rep/SDR, Customer Success Mgr./ CSM, Inside Sales
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Why consider this job opportunity

  • Comprehensive benefits package including medical, dental, and vision plans starting on your first day
  • Salary up to $5,250 for tuition reimbursement in the first year
  • 401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
  • Opportunities for career advancement and recognition through awards programs
  • Supportive and collaborative work environment
  • Ability to make a positive impact on local businesses by providing essential services
What to Expect (Job Responsibilities)
  • Follow up with current customers to ensure satisfaction and upsell services based on their needs
  • Make outbound calls to potential business customers to present communication packages
  • Provide exceptional customer service by accurately entering customer data into the Sales Force system
  • Utilize expertise of the employer's products to assist customers with inquiries
  • Problem-solve and find solutions to encourage customer commitment
What is Required (Qualifications)
  • A proactive approach to customer engagement and problem-solving
  • Previous outbound telemarketing experience in a call center is preferred
  • Outgoing personality with strong sales closing abilities
  • 3 to 6 months of related experience and/or training
  • Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
  • Experience in a similar telemarketing or sales role
  • Strong interpersonal and communication skills
  • Familiarity with Sales Force or similar CRM systems
  • Ability to work independently while contributing to a team environment
  • Understanding of telecommunications products and services

#Telecommunications #Sales Opportunity #Career Growth #Customer Service #Benefits Package

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