Product Technician

8403 S 5th Ave Pocatello, , USA

Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service – but through our people. We are committed to:

• The Power of our
  
  Purpose:
  
  “Building our Communities for a Better Tomorrow”
• Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION
• Customer and Employee Care Commitments:
  Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You

Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include:

• Three weeks of accrued PTO to start, increases with tenure
• Company paid health care premium option for employees
• Health, dental, and vision insurance
• Wellness dollars
• 401k with company match and profit sharing
• Educational reimbursements, tool loans, and safety & tooling dollars
• Employee Assistance Program
• Paid Parental leave
• Care Leave

• Actively cares, promotes, manages, and advocates safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
• Ability to complete Job Hazard Analysis (JHA’s) prior to any job-related tasks according to WSECO’s policy and standards.
• Maintains clean/clutter free personal work areas to ensure safe environment for all WSECO employees.
• Adhering to required personal protective equipment (PPE) as identified in safety policy.

• Develops basic troubleshooting skills on various engine and equipment systems under the supervision of a Journeyman.
• Assists with skill level appropriate testing while comparing data to specifications to determine if the system is working as designed.
• Assists with repairs and diagnosing machine failures according to WSECO’s time requirement guidelines.
• Perform experience level appropriate tasks independently, including inspections and minor troubleshooting.

• Independently completes engine preventive maintenance and inspects/repairs external engine components.
• Performs preventive maintenance duties on powertrain including proper additive use and oil sampling.
• Basic understanding and assisted replacement of various brake systems.

• Understands basic electrical components with the ability to test, repair, and replace circuits. Includes Deutsch and Ampseal connectors, 6/12/24 battery voltage systems, and ability to repair/replace various harness types.
• Independently performs basic hydraulic systems maintenance, including fluid and filter replacement, full system cleanout, adjusting relief valve pressures, and pump flows.
• Troubleshoots and services HVAC systems, including evacuating, recharging, and replacing components when required.
• Basic understanding of general mechanical/electrical cab functions pertaining to operator interfaces.

• Under supervision of Journeyman or Master level technician performs general tasks in troubleshooting and repair of various frame and suspension systems, including tracks, trackpads, drives prockets, and idlers.
• Identifies undercarriage components and performs track sag measurements.

• Install, repair, and activate telematics systems on equipment to enhance tracking and performance metrics.
• Utilizes service manuals (STW, SIS, and parts books) to address technical issues and perform all required tasks within technician level abilities, in accordance with printed procedures.
• Develops familiarity with parts reusability guidelines.
• Writes and reads complete, factual service reports for files and warranty purposes using STW for timely work order closing.
• Develops skill set to address all inquiries in a prompt and friendly manner to meet or exceed…