Power Platform & Automation Engineer

Idaho National Laboratory is hiring a Power Platform & Automation Engineer to work in HR's Product Experience & Insights team which is part of HR Operations.

At Idaho National Laboratory, you will play a critical role in empowering the HR professionals who recruit, develop, and support the world-class researchers and scientists driving the nation's nuclear energy and national security missions. By ensuring HR teams have modern tools, streamlined processes, and intelligent systems, your work directly enables Idaho National Laboratory to attract and retain the talent that makes its mission possible.

As a member of the HR Product Experience & Insights team, you'll meet directly with HR teams to understand how work actually happens, then design and build the Power Apps, Power Automate workflows, Power BI dashboards, and AI-powered solutions that make their hardest problems disappear. You'll evaluate whether automation or a new system is the right fix, and own solutions end to end from first conversation through delivery and ongoing support.

As part of INL's HR Product Experience & Insights team, you'll directly meet with HR teams to understand how they work and what they need. Then, pairing AI engineering with the Microsoft Power Platform, you'll build the apps, automations, and dashboards that make their hardest processes and problems dissolve. Y
ou'll change customers' worlds, turning "this is how we've always done it" into "I can't believe we used to do it that way." Yet not every fix is something you build, as sometimes the right solution is a new system that needs to be acquired, and you're just as comfortable running that to ground.

This role owns solution delivery, with the Microsoft Power Platform as the default toolset:
Power Apps, Power Automate, and Power BI. But the platform serves the solution, not the other way around. When the problem calls for a Python web app in Django or Flask, a .NET service, or even the discovery of an appropriate 3rd party solution, you'll help there too (sometimes teaming up with IT devs). Layered on top is real AI engineering:
Python, generative AI, prompt engineering, and agentic automation through tools like Microsoft Copilot Studio, Claude, and other custom platforms as the work demands.

We are hiring for this role because demand for continual optimization and systems replacement across HR is real and only growing. None of this is order-taking: success means the people you serve end up more efficiently, produce higher-quality work, and genuinely enjoy their jobs more, not just that a ticket got closed.

• Meet face-to-face and observe how work actually happens
  , not just how it gets described. What people say they do and what they actually do are often different, and the nitty-gritty details left out are often the insights that matters most.
• Elicit and document requirements through interviews and working sessions, translating what a team asks for into what they actually need. "Documented" might mean a wireframe, a diagram, or a user story, whatever is clear enough to execute on without having to rely on tribal knowledge.
• Wireframe and prototype early and throughout using tools like Lucid or Figma for process maps, wireframes, and data modeling when it helps, so stakeholders are reacting to something tangible within days, not approving a written spec weeks before anything visible exists.
• Catch a bad process before automating it as automating a bad process doesn't solve anything.
• Stay with the customer through delivery
  , checking in on working builds at short, regular intervals, refining requirements as understanding deepens rather than locking them in at kickoff and signing off.
• Understand…