Station Operations Agent - IDA

About Sky West

Sky West Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers.

Sky West offers the best careers in the regional airline industry. Sky West, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.

While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of Sky West's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the Sky West team and take your career to new heights!

As a Sky West employee, you’ll enjoy a variety of benefits:

• Worldwide flight benefits for you and your family
• 401(k) match
• Profit sharing
• Working in a great team atmosphere
• The potential to advance within the company
• Shift-trade flexibility

• Build strong working relationships and maintain excellent communication with internal departments, stations, partner airlines, vendors, and associated agencies
• Lead station-wide coordination with Dispatch, Maintenance, Crew Support, Customer Service, and Ramp Operations
• Proactively network with Partner Airline Operations to plan and execute strategies for aircraft parking, repositioning, irregular operations, and service recovery
• Serve as a liaison between Dispatch, major partner control centers, airport towers, and upline/downline stations regarding air traffic control and flight information
• Facilitate on-time departures and arbitrate delay code challenges using root cause analysis
• Monitor radar systems, track lightning strikes and high winds, and maintain the daily Flow Sheet
• Conduct weight and balance procedures for Delta, United, and Alaska Airlines
• Complete Delta FICONS hourly and manage fuel slips for each flight
• Run baggage scans, verify search paperwork and seal logs, and challenge baggage files as needed
• Maintain a de-icing log and oversee radio/scanner checkouts
• Plan gate assignments for inbound and outbound flights
• Communicate positively with employees and flight crews, and attend required briefings and meetings
• Provide direction and guidance to station agents and collaborate with managers on daily operational strategy
• Ensure compliance with Sky West operating standards, safety protocols, and industry regulations
• Represent Sky West Airlines professionally
• Travel may be required for training and meetings
• Perform other duties as assigned

• 18 years of age or older
• High School Diploma or GED
• Valid, unrestricted, state-issued driver’s license
• Legally authorized to work in the United States without sponsorship
• Pass a pre-placement background check and drug screen
• Ability to lift 50 lbs. with or without reasonable accommodation
• Comfortable working under pressure in time-critical situations
• Strong multi-tasking, organizational, and critical-thinking skills
• Self-motivated, detail-oriented, and safety-focused
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to work in a team environment
• Proficiency in Microsoft Office and keyboarding (a minimum of 30 WPM)
• Willing to train the right candidate
• Basic knowledge or ability to learn partner systems (Unimatic, SHARES, Volare’, Aero/Jet, Pipeline, Delta Term, etc.)
• Understanding of Sky West company and station policies and performance expectations
• Maintain proprietary operational information with discretion

Please note:

This list of responsibilities is not all-inclusive. Additional duties may arise based on operational needs.

• This position may require travel outside the station for training
• This is a Department of Transportation safety-sensitive position
• Part-time and full-time positions may be available
• $14.50 per hour

A video interview may be required.