Returns Analyst

Generates factory stock adjustments and lifts back to the correct vendor. Follow up to determine disposition on product rejected by vendors for returns. Oversees the disposition of store buyout merchandise.

• Review specific lines monthly to initiate factory stock adjustments for both stores and DCs.
• Analyze data to determine actual return to vendors and follow-up to insure return is issued.
• Provide information to appropriate DCs.
• Initiate, review and follow-up on return authorizations dealing with changeovers, store buyouts and specific overstocks.
• Coordinate with Merchandise Department, Inventory Control and the DCs.
• Issue monthly reports regarding stock adjustment status, changeovers, direct lifts and follow-up status.
• Review all DC return and lift procedures for accuracy.
• Create additional reports and special returns as directed by Sr. Vice President of Inventory Management, Inventory Management Director, Inventory Control Systems Manager or Product Managers.
• This position must be able to calculate and submit stock adjustment requests to vendors based on monthly schedule or as requested.
• Access lift information required for line changeovers, new additions and updates.
• Communicate changed information to appropriate personnel.
• Must be proficient with Excel spreadsheets, able to organize large amounts of raw data, and be very detail-oriented.
• Should be able to prioritize workload that may be assigned by multiple team members.
• Frequent interaction with Product Managers, DCs, and Supplier Credit Department, as well as outside vendors.
• Must possess the ability to utilize independent judgment and decision-making while also exhibiting the ability to apply the same to processes and tasks.

• High school diploma or equivalent.
• 2-3 years of office experience.
• Proficiency with Microsoft Word, data entry, and email.
• Advanced experience with Excel spreadsheets and queries.
• Attention to detail with high level of accuracy.
• Ability to analyze and organize large amounts of raw data.
• Excellent customer service skills.
• Good organizational skills.
• Ability to handle multiple projects.
• Must convey a positive and professional image.

Some college or vocational training with emphasis on administrative assistant, business, and communication skills.

3-5 years office experience.

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions
• Starting Day One Medical, Dental & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs