Senior Manager, Sales Operations

Opportunity

PROCEPT Bio Robotics is seeking a strategic, analytical, and execution-oriented Sr. Manager, Sales Operations to help scale and strengthen our commercial operations capabilities in support of a rapidly growing business. This individual will play a critical role in driving operational excellence across forecasting, territory planning, incentive compensation, CRM optimization, sales analytics, and commercial process improvement.

• Lead and develop the Sales Operations function: Directly manage full‑time employees and consultant partners, foster a high‑performance, service‑oriented culture, serve as a trusted advisor to commercial leadership, and partner cross‑functionally with Sales, Marketing, Finance, HR, Legal, and IT.
• Build and scale sales operations infrastructure: Design and implement scalable processes, governance, and operating cadence to support U.S. and global expansion; establish operating cadences, KPIs, and business rhythms that improve visibility, accountability, and execution.
• Drive operational rigor and continuous improvement: Oversee forecasting, pipeline management, CRM utilization, territory management, and performance reporting; identify workflow optimizations, data quality improvements, and automation opportunities to reduce manual processes.
• Manage sales compensation and incentive programs: Administer U.S. and global sales compensation plans, including quota management, commissions, and performance reporting; design and communicate incentive programs aligned to business objectives, ensuring accuracy, documentation, and compliance.
• Lead territory planning and commercial strategy: Design, align, and optimize territories using internal performance data and third‑party market intelligence; support quota setting, capacity planning, account segmentation, customer targeting, and market opportunity analysis.
• Optimize support systems and processes: Govern sales‑operations support systems, streamline workflows, automate reporting, and improve data quality; drive adoption of tools, dashboards, and best practices across the organization.
• Deliver sales analytics and business insights: Develop executive‑level dashboards, KPIs, and reporting; translate complex data into actionable insights and recommendations for senior leadership; support board‑level presentations with accurate commercial analytics.

• Bachelor’s degree in Business, Finance, Analytics, Economics, or related field.
• 7–10 years of progressive experience in Sales Operations, Commercial Operations, Business Analytics, Finance, or related roles.
• 2+ years of people leadership or demonstrated experience leading cross‑functional initiatives and mentoring team members.
• Strong experience with sales compensation administration, territory planning, analytics, and CRM management.
• Familiarity with sales compensation platforms and forecasting tools.
• Advanced analytical and problem‑solving skills with strong proficiency in Excel and data analysis.
• Ability to synthesize large datasets into clear, actionable business insights.
• Excellent communication and stakeholder management skills with the ability to influence across all levels of the organization.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast‑paced environment.
• Proven ability to drive process improvements and implement scalable operational solutions.

• Experience working with  and commercial analytics platforms.
• Experience with data visualization and BI tools such as Tableau or Power BI.
• Experience in medical device, healthcare, life sciences, or capital equipment sales environments.
• Experience supporting global commercial organizations.
• Interest in innovative surgical technologies and improving patient outcomes.

Pay Range: $192,960 to $227,010.