Training Project Coordinator

About Siemens Electrification & Automation (EA)

We deliver world‑class power distribution, medium‑voltage switch gear, protection, and automation solutions that help modernize electrical grids through IoT, digitalization, and innovative products. Our Power Academy — part of a state‑of‑the‑art Customer Experience Center — is a hub for practical, industry‑leading training delivered by experts.

This position will be based in Raleigh, NC metro area.

This role is the customer‑facing owner of training delivery execution and coordination for Siemens Power Academy. The Training Project Manager leads training engagements from intake and scoping through schedule ownership, collaborator alignment, delivery readiness, and post‑delivery closeout—ensuring a consistent, high‑quality customer experience ining scope includes instructor‑led delivery (in‑person and virtual), blended learning, and custom curriculum engagements at Power Academy in Wendell or at customer sites.

• Serving as the operational “front door” for Power Academy training requests, owning customer‑facing coordination from initial inquiry through closeout.
• Leading intake and discovery calls to clarify objectives, audience, prerequisites, delivery format, constraints, and success criteria; documenting clear scope and delivery assumptions.
• Partnering with instructors to validate feasibility and define delivery approach (duration, sequencing, resources, constraints) to enable accurate planning and execution.
• Leading the delivery schedule and confirming commitments across instructors and internal collaborators; proactively handling capacity constraints and schedule tradeoffs.
• Facilitating alignment across customers, Business Development/Sales, instructors, the Learning Coordinator, and the Offers Team; documenting decisions, action items, and readiness achievements.
• Owning scope/schedule organizational change: assessing impacts, aligning partners, documenting changes, and routing commercial impacts to the Offers Team/BDM.
• Leading post‑delivery closeout: reviewing outcomes, analyzing customer feedback, lessons learned, and driving follow‑up actions to improve future delivery.
• Partnering with Power Academy leadership on forecasting and capacity planning (trainer utilization, upcoming demand, delivery pipeline visibility).
• Identifying bottlenecks and implementing efficiency improvements across intake, readiness, planning, reporting, and closeout to increase consistency, transparency, and forecasting accuracy.

• Bachelor’s degree or equivalent experience.
• 3+ years of experience with customer‑facing project management, training delivery operations, professional services coordination, or a similar role with cross‑functional ownership.
• Leading multiple concurrent engagements (typically 15–25) with strong prioritization, follow‑through, and attention to detail.
• Strong customer management and facilitation skills; able to drive alignment, document decisions, and manage expectations through change.
• Excellent written and verbal communication skills with customers and internal teams.
• Proficiency with common business tools including Office applications; ability to improve tracking/reporting processes and operational visibility.
• Demonstrated capability to coordinate schedule changes and capacity constraints, balancing interested party needs and collaborating appropriately with leadership.
• No travel required (or minimal travel as applicable).
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

• Familiarity working alongside commercial/quoting teams (e.g., offers, proposals, sales operations) to translate scope into accurate assumptions—without owning pricing.
• Experience building or improving operational workflows (intake processes, readiness gates, change control, closeout routines) and establishing standard work.
• AI usage/prompting skills for productivity and streamlining processes.
• Experience evaluating or implementing project/planning tools (beyond Excel) and improving cross‑team transparency…