Facilities Operations Manager

Facilities Operations Manager What this job involves

The Facilities Operations Manager will oversee the management and operation of properties and personnel in alignment with Client directives and established standards and procedures. Collaborate with the Client Facility Manager to deliver exceptional services in property operation and maintenance, encompassing customer/client relations, facility upkeep, project coordination, procurement processes, and vendor management. This role is instrumental in ensuring optimal property performance and client satisfaction through efficient resource allocation and strategic decision‑making.

• Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio.
• Maintain client satisfaction with delivery of facility services and support Client programs. Develop and maintain a positive client relationship.
• Provide contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site Key Performance Indicators (KPIs) and monitor Service Level Agreements (SLAs) to identify potential challenges and plan corrective actions accordingly.
• Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.
• Demonstrate strong collaboration and teamwork within the regional team to drive overall account team success.
• Facilitate work order management for maintenance team and vendors.
• Enforce all Company policies and safety training requirements.
• Implement and monitor hazard control and team safety practices, ensuring compliance with local codes, regulations and company policies.
• Support the Client in the implementation and execution of short and long‑term projects.
• Support Client programs, processes and procedures that reduce short and long‑term operating costs and increase productivity.
• Oversee and execute the appropriate monthly, quarterly and annual on‑site inspections.

• Minimum of 4 years industry experience required either in the corporate environment, third‑party service provider or as a consultant.
• General knowledge of building systems (mechanical and electrical systems).
• Proficient and skilled in MS Office, Excel, SharePoint, Teams, etc. and CMMS systems.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

On‑site – Montpelier,

• 401(k) plan with matching company contributions
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please email

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.