Fleet Services Assistant

The Fleet Services Assistant will be responsible for managing and overseeing the O’Reilly fleet vehicle glass and toll programs. This role requires a detail-oriented and organized individual with excellent communication and problem‑solving skills.

• Coordinate glass repairs and replacements for the O’Reilly fleet while maintaining detailed records of all glass related services.
• Work with approved vendors to ensure timely and cost‑effective services.
• Manage toll accounts for the entire O’Reilly light duty fleet by monitoring toll usage, reconciling toll charges, and addressing discrepancies or issues related to toll accounts.
• Ensure all vehicles are equipped with necessary toll devices.
• Assist with fleet team phones for fuel and maintenance card transactions or questions.
• Assist in processing payment request forms for completed vehicle maintenance.
• Investigate and process fleet vehicle citations and violations.
• Generate and maintain reports on glass repairs, replacements, and toll usage.
• Provide regular updates on the status of vehicle glass repairs and toll account balances.
• Act as a point of contact for field teams regarding glass repairs and toll issues.
• Provide support and assistance to field teams as needed.
• Resolve any concerns or complaints in a timely and professional manner.
• Monitor and manage expenses related to glass repairs and tolls.
• Identify cost‑saving opportunities without compromising service quality.
• Assist with other overflow type duties as assigned by the Fleet Services Supervisor or Manager of Fleet Operations.
• Assist with all other fleet team duties as needed.

• Required: High School diploma or equivalent (GED); excellent organizational and time‑management skills; excellent customer service and communication skills; strong attention to detail with a high level of accuracy; general knowledge of MS Office products such as Excel, Word, Access, and PowerPoint; ability to multitask.
• Desired: 2 years fleet industry or commercial dealership experience; 2 years office experience, including typing, copying, and faxing; advanced knowledge of MS Excel and or fleet management systems.

• Competitive wages & paid time off
• Stock purchase plan & 401(k) with employer contributions
• Starting day one medical, dental & vision insurance with optional flexible spending account (FSA)
• Team member health/wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to:  or call (800) 471‑7431 option, and provide your requested accommodation, and position details.