Mountain Operations Office Manager

Locations

• Sun Valley Resort
• Sun Valley Resort
• 1 Sun Valley Rd
• PO Box 10
• Sun Valley, , USA
• Sun Valley Resort
• Sun Valley Resort
• 1 Sun Valley Rd
• PO Box 10
• Sun Valley, , USA

• Mountain Operations
• Full-Time
• Requisition #: MOUNT
  004241

Sun Valley Resort isseekinga highly organized and collaborative Mountain Operations Office Manager to oversee the administrative and business operations for all Mountain Operations departments. This position serves as a key business partner to department leaders bymanagingpayroll, budgeting, purchasing, vendor contracts, reporting, and operational systems while ensuring efficient day-to-day administrative operations. The Mountain Operations Office Manager  works closely with internal departments and external agencies to support safe, efficient, and successful mountain operations.

The ideal candidate is a proactive problem solver with exceptional organizational, financial, and communication skills whothrivesin a fast-paced environment.

Duties & Responsibilities:

• Lead the dailyadministrativeoperationssupportingall
  
  Mountain Operations managers and departments, ensuring efficient processes and effective communication.
• Prepare operational reports, financial summaries, meeting agendas, meeting minutes, presentations, and other administrative documentation for department leadership.
• Manage vendor agreements, service contracts, permits, and renewals whilemaintainingaccuratedocumentation and ensuring compliance with Resort policies.
• Assist department leaders with budget development, expense tracking, forecasting, and financial reporting to support operational and business objectives.
• Manage employee payroll using UKG/Kronos, audit payroll records for accuracy, and serve as the primary resource for payroll-related questions.
• Oversee purchasing activities, including purchase orders, invoices, receipts, vendor payments, and departmental procurement using Coupa and other purchasing systems.
• Maintain department records, operational files, regulatory documentation, and confidential employee information in accordance with company policies.
• Serve as the department subject matter expert for operational systems, including UKG, Kronos, Coupa, Microsoft Office, and other business applications.
• Coordinate with external agencies and partners, including the U.S. Forest Service, local building departments, utility providers, and other vendors/regulatory agencies.
• Support department managers with onboarding, training coordination, employee communications, policy administration, and operational initiatives.
• Manage the Learning Management System (LMS) for all Mountain Operations departments.
• Oversee Mountain Driver Training and Motor Vehicle Reports for all Mountain Operations departments.
• Maintain Mountain Operations office supplies, equipment, and employee bulletin boardsto support efficient daily operations.
• Respond professionally to department phone calls, emails, and inquiries from employees, guests, vendors, and business partners.
• Operate company vehicles as needed to transport supplies, equipment, or personnel while following company policies and safe driving practices.
• Attend meetings,participateoncommittees, and represent the Mountain Operations Department.
• Serve as the primary liaison between Mountain Operations and Resort departments, including Human Resources, Finance, Lodging, Ski & Ride School, Food & Beverage, Recreation, Catering, and Risk Management.
• Identify opportunities to improve operational efficiency, administrative workflows, and business processes across Mountain Operations.
• Supervisoryresponsibilitiesofadministrativestaffmaybeassigned including hiring, training, scheduling, performance management, and professional development.
• Performadditionalduties as assigned.

Qualifications:

• Associate's…