Customer Care Specialist
Listed on 2026-06-18
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Customer Care Specialist
Full Time Clerical, Old Town, , US
Report to the Plant Manager at Oldtown, .
About the PositionWe are looking for a Customer Care Specialist to be responsible for providing excellent customer service and maintaining a professional image as part of the company team.
- Assist in inventory management of products with month-end count, ordering, shipping and receiving to other plants and non-local customers.
- Smoothly answer and operate phone system, communicating with customers in a professional manner.
- Greet and assist walk-in customers or suppliers in a professional manner.
- Perform data entry of delivery tickets, work orders and other account information as needed.
- Perform various clerical functions, including copying, printing, filing, sending/receiving/distributing documents.
- Accept and process payments.
- Other duties as assigned.
- Working knowledge of computers and Microsoft products, and the ability to learn new programs.
- Recent telephone/receptionist and or customer service experience.
- Ability to multi-task.
- Ability to stay calm under pressure.
- Willing to be on-call on a rotating schedule once fully trained.
- Ability to sit for long periods.
- Ability to lift 30-50 lbs.
- Work in moderate noise levels.
- Work with minimum supervision.
- 5 Days of Sick Leave/year.
- Employer paid Basic Life, AD&DD, and Long-term Disability Insurance.
- 4% 401K Retirement Account Match.
- 6 Holidays/year.
- Fuel, Propane, Lubricants Discount.
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Please contact us to request accommodation.
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